Two personified speech bubbles wearing sunglasses and taking a selfie together with a smart phone.
9%

Conversion Rates

85%

Open Rates

40%

Engagement Rates

9%

Conversion Rates

85%

Open Rates

40%

Engagement Rates

Learn how real brands are using Chatkit to build deeper, long-term connections with customers throughout the funnel:

Draper James uses Chatkit to grow their audience.

Draper James uses creative Conversation Starters such as on-site banners, custom links, and social ads to build opted-in, engaged audiences they can message at any time.
Layered Images: an iPhone displaying the Draper James website with a promotional bubble that reads 'Enjoy 10% off'. A second iPhone displays the modal triggered by the promotional bubble which invites viewers to stay in touch via SMS to receive 10% off their purchase.

Rebecca Minkoff uses Chatkit to better understand their customers.

Rebecca Minkoff uses Chatkit to obtain valuable first-party customer data on a large scale. From email addresses to product preferences, Rebecca Minkoff gathers insights directly from their customers that help them intelligently segment their audience and deliver relevant, hyper-personalized messages.
Layered Images: an iPhone displaying a Facebook Messenger conversation with Rebecca Minkoff asking the subscriber to select what kind of content their interested in hearing about. The subscriber is intersted in shoes, handbags, and sales. The second image is a screenshot of Chatkit's audience segmentation tool, showing that this subscriber qualifies to be in the 'shoe audience' based on the preferences selected in the Facebook Messenger conversation. Layered Images: an iPhone displaying a Facebook Messenger conversation with Rebecca Minkoff asking the subscriber to select what kind of content their interested in hearing about. The subscriber is intersted in shoes, handbags, and sales. The second image an example of an audience called 'Shoes Audience' created using some of the data captured from the aforementioned conversation. The subscriber from the conversation has been added to this audience.

Taft uses Chatkit to convert more customers.

Taft uses Chatkit to build messaging broadcasts and automated drip campaigns—like customized product offers and cart-abandonment campaigns—that drive customers to purchase more efficiently.
Layered Images: an iPhone displaying a notification screen with an abandoned cart message from Taft that reads 'Hey! Noticed you left something in your cart'. A second iPhone displays the conversation initiated by Taft in the Facebook Messenger app, and lets the customer know that their cart was saved in case they want to make a purchase.

Plant Therapy uses Chatkit to inspire loyalty.

Plant Therapy keeps the conversation going after purchase with follow-up surveys, personalized product announcements, and additional messages that turn one-time buyers into loyal, long-term customers.
Layered Images: an iPhone displaying a Facebook post by Plant Therapy, promoting their 25 Days of Christmas deal event and inviting the user to sign up to get deals in Facebook Messenger by commenting on the post. A second iPhone displays the Facebook conversation triggered by commenting on the aforementioned social post that confirms they would like to receive messeages relating to the Christmas promotion.

Connect your ecosystem.

Chatkit is integrated with the most popular e-commerce, CRM, and marketing automation platforms, so your most crucial technology is all seamlessly connected.

Intuitive technology for every customer.

AI Training
Chatkit AI learns how to deliver the right message at the right time, so you can focus your time on your customers.
Sophisticated Reporting
Our reporting dashboard gives you insight into your most important metrics—from audience growth to revenue generated.
Drag & Drop Designer
Our intuitive drag-and-drop conversation builder makes sending out automated mobile messages easier than ever. No coding required.
Live Chat
Need to kick a conversation to a live agent? Use Chatkit’s live chat solution— or leverage one of our many third-party integrations.

Dedicated service.

From implementation through strategy and execution, our expert team of Customer Success Specialists will ensure you hit your targets and get the most from your mobile-messaging investment.