We do not support Internet Explorer, so you may experience difficulty loading parts of this website. Consider using Google Chrome for the intended experience.

An iPhone displaying a customized conversation in Facebook Messenger.

Chatkit is the only full-funnel Chat Marketing platform for e-commerce. We help brands drive performance with measurable,
 ROI-focused campaigns that vastly outperform email marketing and display advertising.


Mobile blocking icon. Vector illustration.
Mobile ad blocking is increasing 90% each year.
Spam filter icon. Vector illustration.
25% of emails that customers have opted into still go to spam.
Mobile phone with chat bubbles on screen. Vector Illustration.
60% of the most frequented mobile apps are chat apps.

Strike up a conversation where your customers actually are.

Chat Marketing Boasts

85%

Open Rates

Compared to
20% with Email

40%

Engagement Rates

Compared to
1% CTR on Ads

10%

Conversion Rates

Compared to
4% with Email

Rocket Icon

Chatkit is built by performance marketers for performance marketers

We make it easy to get started with Chat Marketing. Our team of expert performance marketers provides you with full-service concierge solutions and strategic support from onboarding to continued execution. We take care of everything, so you can concentrate on increasing your revenue.

Chatkit makes marketing as easy as connect, message, sell.

Connect

Grow a dedicated audience of repeat customers

  • Start impactful conversations

    Chatkit’s organic and paid Conversation Starters enable you to launch a chat conversation from anywhere. With ads, QR codes, links, widgets, and more, you can prompt customers to chat with your brand, and begin selling to them in minutes.

  • Getting started is easy

    Our one-click integration with Facebook, Instagram, Google, and the top e-commerce platforms, CRM platforms, and tag managers means you can get started immediately. No coding or IT support required!

  • Segment your audience

    Create tailored audiences in one click with Chatkit’s segmentation tools. Segmenting your audiences enables you to send hyper-tailored messages at the right time, and hugely impact your customers’ buying decisions.

Layered Images: platform screenshots of audience segmentation and broadcast interfaces, and a vector illustration of Conversation Starters. Layered Images: a platform screenshot of the user audience management interface, and a vector illustration of Conversation Starters.
Layered Images: a platform screenshot of a bot conversation trigger interface, vector illustrations of multiple chat channels and a sales funnel. Layered Images: multiple chat channel examples and a sales funnel illustration. Both vector illustrations.

Message

Send impactful messages at key touchpoints in the customer journey

  • Message customers on multiple channels

    Chatkit is the only platform that provides a multichannel Chat Marketing strategy. Connect with customers over Facebook Messenger, Google RBM, and SMS.

  • Inspire loyalty

    Increase long-term revenue by messaging people throughout their journey, whether they’re new to
 your brand, considering a purchase, or recently post-purchase. Chatkit provides all the tools that enable you to engage consumers throughout the funnel and create a more fluid sales pipeline.

  • Automate customer support

    Provide frictionless, 24/7 support wherever people are. Chatkit’s AI can be trained to automatically respond to common customer questions. That means you reduce human support costs, and your customers feel heard and helped.

Sell

Increase your conversions by 150%

  • Sell more in one click

    Chatkit’s conversations are built for e-commerce. Place one-click buy buttons, order updates,
 product recommendations, and more right in the conversation to increase your revenue in seconds. And turn your shoppers into loyal customers by re-engaging people post purchase.

  • Recover abandoned carts

    Get a 250% increase on abandoned cart revenue with Chatkit’s one-click integration. Set up custom abandoned cart campaigns that outperform email by 3x.

  • Track revenue and customer behavior

    Clear revenue tracking indicates how chat contributes to your sales. Chatkit’s reporting tools help you understand which customer behaviors lead to revenue, and provide you with a holistic view of customer touchpoints.

Layered Images: platform screenshots of a commerce event bot trigger interface, a bar graph depicting the growth of conversions over time, and the add products to conversation modal Layered Images: a platform screenshot of a bar graph depicting the growth of conversions over time, and a vector illustration of a bot conversation where a purchase is made within chat.
Padlock Icon

Integrate seamlessly and securely

Chatkit is unified end-to-end with all the CRM and e-commerce tools that help you capture leads, retain customers, and sell more.

Shopify, Ping, Salesforce, Marketo, and Magento are just some of the many platforms that are already integrated with Chatkit. And you can relax knowing your data is kept completely private and secure with leading-edge encryption technology.